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Privacy Policy

Data Collection

We collect two types of data: request data from individuals seeking moving or cleaning quotes, and company data from registered partner companies.

Services and Data Processing

  • Hosting: Our website is hosted on Vercel, which stores server logs including IP addresses and browser information.
  • Error Tracking: We use Sentry to monitor and fix technical issues. This may include error logs containing information about your device and usage patterns.
  • Email Services: Emails are processed and sent through Resend, which temporarily stores email addresses and content to deliver communications.
  • Payment Processing: Credit card data is not stored by us but is processed directly by our payment service provider Stripe.

Data Use and Storage

For quote requests: Your moving details and contact information are forwarded to a maximum of four selected partner companies and completely deleted after one month.

For partner companies: Your data is stored as long as you are registered with us. If registration is rejected or if the partner account is deleted, your data will be completely removed.

Data Security

All data is stored encrypted and shared with partner companies through the platform in an encrypted form. We do not assume responsibility for data security at partner companies, but will immediately terminate the partnership if data protection violations are detected.

Your Rights

You have the right to receive information about your stored data and to request its deletion. For partner companies, this occurs through termination of the partnership; for requesters, the data is automatically deleted after one month.